The Renters Rights Act introduces significant changes across the private rented sector including new rules around pets in rental homes. If you’re a landlord it’s important to understand what’s changing and how to stay compliant.
The legislation which received Royal Assent in October 2025 is designed to improve the renting experience for tenants while providing clear legal protections for responsible landlords. One of the most notable updates is the removal of blanket “no pets” policies.
Here’s what you need to know:
Pets can no longer be automatically refused
Landlords can no longer include outright bans on pets in tenancy agreements. Instead tenants now have the legal right to request permission to keep a pet and each request must be considered individually.
Requests cannot be unreasonably refused. If you decide to decline you must have valid grounds and provide them in writing.
Reasonable grounds may include:
- Restrictions in a superior or leasehold agreement
- The property being unsuitable (for example, a large dog in a small flat without outdoor space)
- Safety, hygiene or welfare concerns in shared accommodation such as HMOs
Staying compliant
A few simple steps can help ensure your processes meet the new requirements:
- Review and update tenancy agreements to remove blanket pet bans
- Introduce a clear pet request process or short application form
- Provide guidance to tenants on how requests are handled
- Ensure letting agents respond within the 28-day timeframe
- Keep written records of all decisions and supporting evidence
If a landlord refuses a request
A landlord must respond in writing within 28 days clearly explaining your reasons. Tenants can challenge decisions through the Private Rented Sector Ombudsman or the courts if they believe a refusal is unfair.
If you approve a pet
Good documentation is essential to protect both parties. Start the tenancy with a thorough inventory and condition report.
Best practice includes:
- A detailed signed check in report
- Dated photographs
- Notes on existing wear, damage or odours
- Close checks of flooring, paintwork and gardens
This creates transparency from day one and helps prevent disputes later.
Need further guidance?
For more detail refer to the Government’s official guidance or resources from the National Residential Landlords Association to ensure you’re fully prepared for the new framework.
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